Gardens of Eden 4U LTD website privacy policy

This privacy notice tells you what to expect us to do with your personal information.

Contact details

Scope of this privacy notice

This privacy policy applies exclusively to personal data collected through our website, gardensofeden4ultd.com. It addresses how we handle, store, and use information collected online via forms, cookies, and other website interactions. This policy does not apply to any other data collected by Gardens of Eden 4U LTD through offline interactions, direct communications, or any other business activities outside of this website.

What information we collect, use, and why

We collect or use the following personal information for dealing with queries, complaints or claims:

  • Names and contact details

Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:

  • Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
    • We collect and use personal information (your name and email) so that we can contact you in order to handle queries, complaints, or claims. It serves the interests of both our organization and the individual, allowing us to resolve issues and improve services without posing any undue risk.

Where we get personal information from

  • Directly from you

How long we keep information

Form submissions are stored on our third-party hosting provider’s servers for a maximum period of 1 year from the date of submission. After this period, the data will be securely deleted from our provider’s servers unless required for legal or operational reasons.

Who we share information with

Data processors

Reading Web Agency (Website Management and Form Access)
This data processor does the following activities for us: Reading Web Agency manages the website and has access to form submissions to support Gardens of Eden 4U LTD.

Sharing information outside the UK

Where necessary, our data processors may share personal information outside of the UK. When doing so, they comply with the UK GDPR, making sure appropriate safeguards are in place.

For further information or to obtain a copy of the appropriate safeguard for any of the transfers below, please contact us using the contact information provided above.

Organisation name: Netlify
Category of recipient: Web hosting and form processing provider
Country the personal information is sent to: USA
How the transfer complies with UK data protection law: Addendum to the EU Standard Contractual Clauses (SCCs)

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
Website: www.ico.org.uk/make-a-complaint

Last updated

1st November 2024